The developer of an e-learning system faces several
challenges in designing systems for an online learning
environment that ensures strong, effective, and secure
learner interaction that best replaces the face-to-face
interaction taking place on-site in the workplace and in
training sessions (Alavi & Leidner, 1999). In addition to
having a clear understanding of the knowledge-type
requirements, the challenge is in supporting good pedagogy
and learning practices given technical and other
constraints. Technical constraints include bandwidth,
quality of service (QoS), real-time interactions, support
for multiple users, and security requirements. In
parallel, instructional design that incorporates appropriate
pedagogical techniques into a rich repertoire of
learning resources is needed for creating a dynamic elearning
environment. These pedagogical techniques, if
tailored to specific knowledge types, can improve productivity
by sharing best practices within an organizational
community (Agresti, 2003; Castro, Foster, Gunn,
& Roberts, 2003; Spender, 1996). An enabling online
knowledge-dissemination environment should allow for
dynamic networked online interaction to create a noncompetitive
atmosphere that values both explicit and
tacit knowledge dissemination, and the conversion of
knowledge between these types to enable learning
(Applen, 2002).
challenges in designing systems for an online learning
environment that ensures strong, effective, and secure
learner interaction that best replaces the face-to-face
interaction taking place on-site in the workplace and in
training sessions (Alavi & Leidner, 1999). In addition to
having a clear understanding of the knowledge-type
requirements, the challenge is in supporting good pedagogy
and learning practices given technical and other
constraints. Technical constraints include bandwidth,
quality of service (QoS), real-time interactions, support
for multiple users, and security requirements. In
parallel, instructional design that incorporates appropriate
pedagogical techniques into a rich repertoire of
learning resources is needed for creating a dynamic elearning
environment. These pedagogical techniques, if
tailored to specific knowledge types, can improve productivity
by sharing best practices within an organizational
community (Agresti, 2003; Castro, Foster, Gunn,
& Roberts, 2003; Spender, 1996). An enabling online
knowledge-dissemination environment should allow for
dynamic networked online interaction to create a noncompetitive
atmosphere that values both explicit and
tacit knowledge dissemination, and the conversion of
knowledge between these types to enable learning
(Applen, 2002).
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